Your Trusted Network Service Provider

Family-owned and operated, serving North Carolina businesses with reliable IT services, telephone systems, and AI solutions since 1985.

Get a Free Quote Our Services
Since 1985 Family Owned North Carolina
A diverse team of call center agents working with headsets and computers.
About Us

We Are a Family

We are a family-owned and operated local provider serving the State of North Carolina since 1985. Our goal is simple: to make our customers happy and save them money.

We understand how difficult it is to operate a small business and want to help by providing reliable IT services, including advanced telephone systems and AI receptionist solutions, all at an affordable cost. Whether you're looking for traditional services or exploring Voice over IP (VOIP) options, we are here to assist you.

40+
Years Experience
NC
Locally Owned
24/7
Live Support
Our Values

What We Believe In

We prioritize customer support and satisfaction above all else, believing that a local provider should always be available to assist you.

Live Support Always

When you reach out, a live person responds immediately, equipped with the knowledge to assist you effectively.

Community First

Supporting local businesses and giving back to the community that supports us is essential to who we are.

Fair Partnerships

Business relationships should never be one-sided. We are here to help you thrive with honest, transparent service.

Our Services

How We Can Help Your Business

We provide and manage IT services, network infrastructure, camera systems, and fully hosted IP telephone systems with advanced VOIP technology.

Network Management

Network Management

We install and maintain your network infrastructure. From cabling to configuration, we keep your business connected and running smoothly.

Infrastructure
Video Surveillance

Video Surveillance

We help you keep your business secure with professional camera system installation, monitoring, and maintenance.

Security
Telephone Systems

Telephone Systems

We connect your business with the rest of the world. Fully hosted IP phone systems complete with dial tone services and advanced VOIP technology.

Communications
Dial Tone Service

Dial Tone Service

Have your own phone? We can make it work. We provide dial tone and connectivity services for your existing equipment.

VOIP
AI Voice Agent

Your 24/7 AI Receptionist

An intelligent voice assistant that answers calls, books appointments, and handles customer questions — even after hours.

Never Miss a Call

Answers every call instantly — no hold music, no voicemail, no missed opportunities. Even at 2 AM.

English & Spanish

Bilingual AI that seamlessly switches between English and Spanish based on the caller's language.

Books Appointments

Schedules appointments, answers FAQs, provides directions, and transfers calls to the right department.

Free Quote

See What We Can Do For Your Business

Tell us about your current phone setup and we'll put together a custom quote.

Your Current Setup

Get a Free Custom Quote

Tell us about your current setup and we'll show you exactly what we can do for your business.

What you'll get
  • ✓ Custom pricing based on your needs
  • ✓ Side-by-side comparison with your current bill
  • ✓ No contracts, no hidden fees
  • ✓ Free professional installation

Enter your email and we'll send you a personalized quote based on what you entered.

FAQ

Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

VoIP runs calls over your business internet connection instead of a dedicated phone line. It costs less, handles more simultaneous callers without busy signals, and includes features like voicemail-to-email, mobile apps, and call forwarding at no extra charge. The only requirement is a working internet connection, which almost every business already has.
Yes. We handle the entire porting process and move your existing business number to our VoIP service. Porting typically takes 5-10 business days depending on your current carrier, and the cutover is seamless — one minute your old phone rings, the next minute your new one does.
Our VoIP plans include the desk phone, dial tone, auto-attendant, voicemail-to-email, and mobile app. Installation is free. Pricing depends on how many phones you need — call 919-773-6114 for a quick quote tailored to your setup.
Calls automatically forward to a backup number (usually your cell phone) so you never miss a call. When your internet comes back online, calls route back to your desk phones automatically. For businesses that need guaranteed uptime, we can add an LTE failover connection.
No upfront hardware cost — we provide the phones as part of the service. If you already have compatible VoIP phones, we can often reprogram them. Beyond that, you just need a business-grade internet connection, which most of our customers already have.
Call us at 919-773-6114 for a quick audit of your current service. We'll quote a replacement, handle the phone number porting, install the new system, and cancel your old service once everything is running. A typical switch takes 2-3 weeks with zero service disruption.
An AI Voice Agent is a 24/7 AI-powered phone receptionist that answers your business calls, schedules appointments, answers frequent questions, and transfers calls — in both English and Spanish. It ensures you never miss a call, even after hours, on weekends, or during busy seasons.
Yes. The AI Voice Agent can schedule, reschedule, and confirm appointments, and send confirmations to callers via text or email. It works well for medical and dental offices, law firms, home service businesses, and any business that books appointments over the phone.
Pricing depends on call volume and features (appointment scheduling, bilingual support, custom integrations). Most small-to-medium NC businesses find it costs less than a part-time receptionist while answering 24/7 without sick days or turnover. Call 919-773-6114 for a quote based on your specifics.
Yes. Every camera system we install includes a mobile app for iPhone and Android so you can view live feeds and recorded footage from anywhere. Multi-location businesses can view all sites in one place.
Standard installations keep 30 days of continuous recording. We can configure longer retention — 60 days, 90 days, or custom — based on your needs and storage preferences. Motion-triggered recording stretches retention even further.
Most small-to-medium businesses are best served by 4K IP cameras — clearer footage for identification and incident review, and they integrate cleanly with modern NVR and cloud recording. The right model depends on your environment (indoor/outdoor, lighting, range). We'll walk your location and recommend what fits.
24/7 monitoring of your firewall, switches, and Wi-Fi; proactive updates and security patches; remote troubleshooting; and priority support when things break. Our goal is simple: you don't have to think about IT.
Yes. We can audit your current network, document the setup, and take over day-to-day management without ripping anything out. If hardware is outdated or misconfigured, we'll recommend what to replace and when — no surprise bills.
We serve businesses across all of North Carolina including Raleigh, Durham, Chapel Hill, Cary, Charlotte, Greensboro, Wilmington, Fayetteville, Asheville, and the entire Triangle region. Call 919-773-6114 for service in your area.
As a family-owned business, we keep overhead low and pass the savings on. We don't need expensive rollover lines — multiple callers connect through a single published number without busy signals. We charge less for a superior product because we want switching to benefit your company, not ours.
Since 1985 — more than 40 years serving North Carolina businesses. Family-owned and headquartered in Clayton, we started as a traditional telecom provider and have grown into a full-stack business communications and IT partner for hundreds of NC companies.
That depends on the service. Adding a new network cable can be done within a day of your request. A new phone system or camera install typically takes about a week from request to running.
Contact Us

Let's Talk About Your Needs

Let us tailor a service package that meets your needs. Tell us a little about your business, and we will get back to you with some ideas.

Company

Bunn Communications Inc.

921 Town Centre Blvd #1079

Clayton, NC 27520

Get in Touch

919-773-6114

info@bunncom.com

Service Hours

Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed

Send Us a Message

Bunn Communications

AI Assistant

Hi there! I'm the Bunn Communications assistant. How can I help you today? 😊